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Frequently Asked Questions

No. You can use any of our rubber mulch for your landscape area.

No. We also offer our Premium Shredded mulch. It looks just like normal wood mulch. This product works great for both playgrounds and landscapes.

The difference is that KinderMulch 3/4″ is a bigger size nugget and contains fiber strands. Premium KinderMulch 3/8″ is smaller and contain minimal amounts of fiber. The products also differ in appearance with the 3/8″ having more of a finished, tailored look.

Yes. We have been tested for the ASTM critical fall heights and are approved.

Yes. Our products are ADA approved for wheelchair accessibility.

We are located in Joliet, IL and manufacture the rubber at our Joliet plant.

We accept credit cards, checks, and ACH.

Our colorings are made with special water-based UV binders and pigments containing iron oxide. These colors hold up extremely well over many years of exposure to the elements. We offer a 12 year limited color warranty. Visit our warranties page for more information.

Rubber mulch is non-biodegradable.

Yes. Please fax or email a copy to our office.

No. You are welcome to call in and ask any questions and place an order directly with a member of our sales team. But you are also able to purchase directly on our website.

Once we have completed an order and the product has been paid for, we will provide you with an estimated delivery date when you place your order.
Due to the COVID-19 pandemic, shipping has increased to record-breaking volumes causing logistic delays nationwide. Because of these delays our delivery times are estimates, and we will not guarantee a time frame for delivery. Our estimated delivery times:
3/4-inch mulch: 5 – 10 business days (Natural Black), 6-8 weeks (all other colors)
Premium 3/8-inch mulch: 4 – 6 weeks
Shredded mulch: 6 – 8 weeks

It depends on where you live and how much product you are purchasing. Call or e-mail us and be sure to include your zip code so we can send you a shipping quote.

Yes. However, you will need a truck that can handle the weight of 2,000 lbs. (more or less depending on how much you purchase). Make sure to bring bungee cords or straps to secure the super sacks (we DO NOT provide these items). There is a $75 loading fee for any non-commercial vehicles.

One ton will cover 77 cubic feet, or 2.5 cubic yards; a 233 sq ft playground at a 4″ depth, or a landscape area of 462 sq ft at a 2″ depth.

The mulch comes in large super sacks that are about 6ft high and 4ft wide all the way around.

We sell rubber mulch by the full ton (2,000 lbs.), by the half ton (1,000 lbs.), and by the quarter ton (500 lbs.)

Yes. You can order samples on our website here. Or you can call us and place an order for samples over the phone.

No. We use specially-formulated binders that seal and coat the mulch.

2″ deep.

4″ – 6″ deep.

It is definitely recommended that weed barrier cloth be installed first. Although rubber mulch is a natural weed barrier failure to install weed barrier cloth could result in weeds showing through your landscape.

Rubber mulch is safer for kids to play on and it is non-biodegradable so you will not have to replace it year after year. Rubber mulch does not absorb water and drains extremely well.